Terms of service

Sella & Ro Terms of Service

Effective Date: 9/19/25

Welcome to Sella & Ro. By visiting or purchasing from https://sellaandro.com/ (the “Site”), you’re joining our creative world — thank you. These terms explain how we do business, so we can keep everything fair for both you and us.

1. Using Our Website

When you visit Sella & Ro, you agree to:

  • Enjoy the Site responsibly and for lawful purposes only.

  • Refrain from anything harmful or fraudulent that could disrupt other visitors’ experience.

  • Provide accurate details when placing an order — our artists and printers rely on this.

We love serving collectors and design lovers everywhere, but we reserve the right to refuse service if an order violates these terms or puts the integrity of our business at risk.

2. Our Art & Pricing

We feature a curated selection of art prints, posters, and digital downloads — some are limited editions that may sell out and never be reprinted.

  • Prices are listed in USD and may change as we release new collections.

  • We may modify or discontinue any product to keep our work fresh and exclusive.

3. Orders & Payments

All payments are securely processed through trusted third-party providers.

  • Orders are confirmed once payment clears.

  • Please review your order carefully — once processed, it is considered final.

  • Refunds follow our Return & Refund Policy.

4. Intellectual Property

Everything you see on our site — designs, copy, images, branding — is the creative property of Sella & Ro. Our work may not be copied, distributed, or resold without written permission.

5. Returns & Refunds

We want you to love your art.

  • Digital downloads are final sale — once delivered, they can’t be returned.

  • Physical prints/posters can only be returned if they arrive damaged or defective (see our full Return Policy for details).

  • Limited-edition pieces are considered final sale once shipped.

6. Limitation of Liability

While we take care with every order, we can’t be responsible for:

  • Technical issues, shipping delays, or service interruptions outside our control.

  • Any indirect loss, damage, or cost you incur from using our Site or products.

  • Third-party sites or services we may link to for your convenience.

7. Updates to These Terms

Sella & Ro is continually evolving. When we update these Terms, we’ll post the latest version here. Continued use of the Site means you accept the new terms.

Sella & Ro SMS Terms & Conditions

If you sign up for text notifications (order updates, shipping alerts, special drops), you agree to receive recurring messages from us. Message frequency varies. Consent is not a condition of purchase.

  • To stop receiving texts, reply STOP (or END, CANCEL, QUIT) to any message or use the unsubscribe link we provide.

  • Standard message and data rates may apply.

  • If you need help, reply HELP to our number or email us at contact@sellaandro.com.

We may update the number or short code used for our texts — we’ll notify you if that happens.

Arbitration & Class Action Waiver

1. Agreement to Arbitration

By using our Site or purchasing from us, you agree that any dispute related to:

  • These Terms,

  • Your use of Sella & Ro’s products, or

  • Any related legal claims,

will be resolved through binding individual arbitration administered by the American Arbitration Association.

Arbitration means your dispute is handled by a neutral arbitrator — not in court — and the decision is final and binding.

Arbitration will take place in Hampden County, Massachusetts, unless we mutually agree otherwise. You may choose to appear in person, by phone, or via written submissions.

2. Opt-Out Option

If you prefer to keep the right to bring a claim in court, you have 30 days from your first purchase to opt out of arbitration. Send a written notice including:

  • Your name

  • Your address

  • A statement that you do not agree to arbitration to:
    contact@sellaandro.com

  • Your opt-out will not affect your relationship with us—but you must ensure we receive it by the deadline.

3. Class Action Waiver

You agree to resolve disputes individually and not as part of a class, consolidated, or representative action. The arbitrator may not combine claims from multiple customers.


Questions?

📧 contact@sellaandro.com
🌍 https://sellaandro.com/